Michael E. Anderson
122 Birch Dr
Kalispell, MT 59901
forfyv@yahoo.com
406-885-2842 (cell)
406-314-0501 (home)
WORK HISTORY With
AWARDS, CERTIFICATES and VOLUNTEER POSITIONS ATTACHED
Applied Materials
1/2010 – 7/2011
655 W. Reserve Dr.
Kalispell, MT 59901
406-752-2107
Supervisor: Wayne Emens
Dept: Automation
Laid off
Approx $9/hr – $9.75/hr
In this position, I assembled, repaired and tested robots used for manufacturing silicon semiconductor products. The tolerances on assembly had to be extremely accurate, as the robots ultimately handled production tolerances within .01” or finer.
7/2008 – 1/2009
SemiTool Inc
655 W. Reserve Dr.
Kalispell, MT 59901
406-752-2107
Supervisor:
Dept: Automation
Laid off
Approx $9/hr – $9/hr
In this position, I assembled, repaired and tested robots used for manufacturing silicon semiconductor products. The tolerances on assembly had to be extremely accurate, as the robots ultimately handled production tolerances within .01” or finer.
12/2005 – 5/2008
Bio Energy Inc.
1390 US Hwy 2 W.
Kalispell, MT 59901
406-257-9111
Supervisor: Kim Morrison
Dept: Production/warehouse
Developed allergies to product ingredients
Approx $8/hr – $12/hr
I began employment as a machine operator, manufacturing nutritional supplement capsules. Operators were responsible for fast paced manufacturing, with a very high quality standard, as the products being handled were for human consumption. I then moved into the warehouse, where I was responsible for receiving product ingredients, stocking those ingredients, disbursing those to production crews, and checking those back into stock. Ingredients had to be tracked carefully throughout the process, to be certain that the final products were manufactured correctly. I developed computerized tools to facilitate the tracking process, some of which were implemented.
2/2005 – 11/2005
Teletech Inc.
1203 US Hwy 2 W.
Kalispell, MT 59901
406-751-3100
Supervisor:
Dept: CSR / FastTrack
Policy Violation
Approx $8/hr – $9/hr
This position began as a customer service representative. I also did Tech Support, the client was an international cellular telephone company, using Motorola equipment and IDEN service. Within a short time, I moved up to a position where I was assisting in training new people for the CSR position. After their formal training, they came out on the floor and my group gave them personalized and individual assistance in dealing with customer policy and system issues.
9/2004 – 2/2005
Mobile Fone
15 18th St. E.
Kalispell, MT 59901
406-752-5373
Supervisor:
Dept: Installer
Found better job
Approx $8/hr – $9/hr
At Mobile Fone, I installed, adjusted and did minor repairs on radio equipment for communications. Most of the work was automotive based, and some was site installation. The equipment ranged from handheld devices such as cell phones, walkie-talkie sets and pagers, to base units installed in homes and businesses. Most involved cars and trucks. 12 volt automotive systems.
9/2003 – 6/2004
Walmart inc.
1150 East Idaho Street
Kalispell, MT 59901
406- 756-7250
Supervisor:
Dept: Maintenance
Pay dispute
Approx $7/hr – $7/hr
I worked an overnight shift. Most of the work was general cleaning and floor maintenance.
4/2000 – 9/2003
Stream Intl. Inc.
1203 US Hwy 2 W.
Kalispell, MT 59901
406- no current phone number
Supervisor: Kevin Bucy
Dept: CSR/Tech Support/Quality resource
Site closure
Approx $7/hr – $11/hr
I began my employment with Stream in the very first class for CSR, supporting a well known printer manufacturer. I had asked to be on a tech support team, but I needed a job, and I took the CSR position as it opened several weeks before the tech support positions opened. My ability to quickly discover and resolve customer issues impressed management, and I was quickly moved to a tech support position when it opened. My ability to troubleshoot technical issues also impressed management and I was quickly moved into a Mentor position that required that I assist agents with issues rather than with customers issues directly. Although one of my duties as a Mentor was to handle issues escalated by the tech support team. During the Mentor phase of my employment, I designed and implemented computerized solutions for managing those escalated issues. When Stream was offered a contract to support our client directly with super escalated customer and product issues, I was moved into that team almost immediately. Shortly thereafter I was promoted to secondary lead for the Quality team.
While in that position I developed and implemented two software tools to facilitate managing issues within our internal structure. One of those tools was for our client directly. A database system designed to allow a special team to own a customer issue until resolution. The other was for management of another clients team. Then the site closed.
1999 – 2000
I worked as an independent contractor making outbound promotional calls for several Time Share concerns with a local businessman.
1993 -1999
TRIPP LUMBER CO.
MISSOULA, MT
I began employment as a forklift operator. I safely operated several forklifts for 3 years before being offered the position of lumber grader. During those three years I was responsible for maintaining tally sheets for all lumber that I moved or that was processed by the planer crew. I became 2nd in charge, assistant supervisor, and was responsible for the work performed many times while the supervisor was absent on vacation or because of injuries.
1992 -1992
TRICON TIMBER
ST REGIS , MT
At this job my duties were two-fold, the first, to clean the mill of lumber chips, sawdust, debris of any kind from the floor and equipment. Secondly I was also required to act as a security person for the plant and surrounding area. I worked alone, with no supervision as my duty hours were weekends and late night shift, after the plant had closed down.
I used brooms, scoop shovels, carts and lots of muscle. Sometimes a log or heavy log piece had fallen from the equipment and would have to be moved in order for me to do my cleaning job. This required me to “muscle” it out of the way.
As I worked alone, with no one else in the plant, it was very necessary for me to maintain a high level of personal safety.
1991 – 1992
“40” RENTALS
FEDERAL WAY, WA
I worked as a service technician, repairing and servicing lawn and garden equipment, such as tillers, lawn mowers, lawn sweepers, tractors, blowers, edgers and trimmers. I also repaired and serviced electrical motors, appliances such as; dehumidifiers, electric, propane and kerosene heaters. I worked on airless paint sprayers, concrete tools, drills, piano dollies, common household maintenance tools and equipment. Any needed part that was not stocked, I ordered for the repair of the equipment I was working on.
I used acetylene and arc welders, hammers, wrenches, socket sets, ratchets, drills, pliers and multimeters. The work required on each piece of equipment was different. Some times a part was broken and needed to be replaced, or rewiring was needed, cleaning and tightening was expected.
At times I assisted in repair and service of large construction equipment. I learned many “tricks of the trade” in repair. I operated most of the large equipment before it was rented, to make sure it would be serviceable in the field.
1990 – 1990
DENNY’S
FEDERAL WAY, WA
I worked as a dishwasher, I lifted and moved tubs of dishes and utensils, weighing about 20 pounds. I was taught to maintain the commercial dish-washing equipment. This required me to watch the water flow and temperature gauges, and clean the screens.
1990 -1990
MEDVED TEMPORARY SERVICES
FEDERAL WAY, WA
I was sent to various locations for a variety of jobs, mostly requiring heavy manual labor. Attention to detailed instruction was necessary for successful completion of tasks. I was often left to complete work without any supervision.
1989 – 1990
MOHAWK NORTHERN PLASTICS
AUBURN, WA
I learned the operation of various polyethylene plastic film production machines. I did minor maintenance on these machines. Although I worked on a crew, much of my work was unsupervised. I moved heavy loads of material, up to 600 pounds per unit, using proper equipment and techniques.
1989 – 1989
SKIPPERS
FEDERAL WAY, WA
I worked on a team preparing and servicing food items. I maintained the premises in a clean and orderly fashion.
1988
WILDLIFE RESTAURANT AND LOUNGE
GRAND COULEE, WA
I worked as a doorman, I collected entrance fees and maintained order among the drunks.
1986 – 1989
TIM’S TEXACO
GRAND COULEE, WA
I worked whatever shift Tim required of me, but mostly nights and weekends, without supervision. I was responsible for caring for customers needs on the gas island, giving directions, diagnosing minor maintenance needs and repairs of the same nature. I dispensed propane, washed vehicles and cleaned parts. I am familiar with and have used many different solvents and cleaning solutions. I worked the cash register taking both credit and cash. I was responsible for the night deposits. I repaired and changed tires, did oil and lube jobs, normal maintenance and minor building repairs. In my spare time I cleaned the flower boxes, trimmed the shrubs, cleaned the shop, tools and painted the service bay.
I worked with all tools common to the trade such as screwdrivers, wrenches, grinders, socket sets, ratchets, hammers, pliers, some hydraulic and electric tools.
1984 -1985
TWO WHEEL FITTINGS
AUBURN, WA
I worked as an independent service technician trainee. I did minor service and maintenance on customers motorcycles. I advised customers on parts and service related items.
1983 – 1984
BRANIFF LANDSCAPING
ALGONA, WA
I worked for a handicapped 70 year old man who taught me basic and advanced lawn and garden maintenance. The operation and service of related equipment and tools of the trade. Jim was very knowledgeable about his business but could no longer do the physical part of the jobs. He often left me in charge of the crew or alone to complete a job. I worked with chain saws, sweepers, blowers, lawn mowers, pruners, trimmers, weed eaters, edgers, shovel, rake and hoe. I loaded and unloaded manure, top soil, plants, trees and rocks. I cleared brush, trimmed hedges, planted trees, bushes, seeds and bedding plants.
This was a very physical job, requiring me to learn how to safely pick up and carry heavy loads. The safety knowledge for this job, that uses potentially dangerous tools, was learned by being observant, cautious, and reading directions on how to use the tools.
1982 -1982
AMERICAN CARPET CLEANERS
EVERETT, WA
I worked as a carpet cleaner. I found the customer address on an area map, went to their home or place of business at the time specified by the customers, operated carpet cleaning equipment as required to satisfy the customer. I used solvents, soaps and cleaning solutions. I collected cash or check in payment. I did regular maintenance on equipment supplied by employer.
1979 -1981
WESTERN ELECTRIC
KENT, WA
At Western Electric telephone repair and service facility, I disassembled, assembled and serviced customer leased equipment. I packaged equipment for shipment according to detailed instruction provided by the company. At times I operated a fork lift. I used and adjusted small air tools extensively. I was safety coordinator.
1976 -1979
TIMBERLINE WOOD PRODUCTS
TACOMA, WA
At this job I learned to operate and service various hand tools and air tools for working wood products into salable furniture. I operated several large potentially dangerous pieces of machinery which required a large degree of personal safety observation. I did minor electrical service on those machines. I advanced to production supervisor. I was responsible for formulating and implementing packaging improvements on some items for shipment. I was responsible for scheduling crew work for efficient manufacturing of our products. I ordered supplies and made deliveries and pick-up. I did minor plumbing and electrical maintenance as required. I determined my own ability to do such work and asked for assistance when needed. I operated a fork lift on a regular basis.
1976 -1976
FARM LABOR
OMAK, WA
I picked apples, using a 16′ ladder and carrying bags of approximately 40 pounds.
1976 -1976
MONTGOMERY WARDS
SAN JOSE, CA
I unloaded catalog merchandise from trucks to the warehouse, checking bills of lading against physical merchandise. I accepted orders for catalog merchandise and notified customers of the arrival of the orders. I accepted items for service and repair and sent such items to the proper facility for service or repair. I accepted orders for parts and advised customers on service or repair related topics. I was responsible for handling cash and credit through the catalog and service desk.
1974 – 1975
UNITED STATES NAVY
SAN DIEGO, CA
I entered military active service in June. I completed Basic Training where I learned teamwork, personal hygiene, basic skills in small arms and water survival, basic fire fighting and first aid techniques. I completed basic electricity and electronics training where I learned basic electric and electronic theory. I mastered circuit diagram reading and troubleshooting. I completed advanced mechanical/electrical training where I mastered specific motor/controller circuits and devices for the operation and distribution of electrical power. For several months while awaiting discharge, I worked for a security detail attached to the Naval Brig on post, I was tasked with prisoner security during transport to various appointments, hearings, etc. I was Honorably discharged from Military Service.
I graduated from SUMNER HIGH SCHOOL in June 1974
1973 – 1973
KNUDSON BULB FARMS
PUYALLUP, WA
I worked as a crew member on a machine that removed flower bulbs from the fields and separated the soil and bulbs. I was responsible for gathering bulbs from the moving conveyor and placing them in a storage box, putting full boxes in a stack.
AWARDS, CERTIFICATES and VOLUNTEER POSITIONS
August 2008
Certificate of Completion, Basic Electrical Crimping
August 2008
Ordained Clergy, Church of Spiritual Humanism
July 2008
Certificate of Completion, Basic Mechanical Skills
December 2002
Letter of Recommendation from Bobbi Mendenhall, a Corporate Attorney for Hewlett Packard Inc. for my assistance in resolving legal issues with customers.
January, 2002
I was awarded a “Letter of Recognition” from the Kalispell Fire/Ambulance Team for my part in a rescue of a heart attack victim at work.
November 2001
Completion certificate, Support Center Essentials, Stream Intl.
October 2001
Award certificate for my assistance with HP and the Windows XP project.
October 2001
Letter of appreciation for my assisting HP with the MS Windows XP rollout effort.
August 2001
Employee of the Month, Stream Intl.
July, 2001
I was awarded a “Citizenship Award” from the city of Kalispell, for my part in apprehending a suspect involved in an assault with a deadly weapon and attempted kidnapping.
March, 2001
Employee of the Month, Stream Intl.
November, 2000
Letter of acceptance and promotion to Mentor, Stream Intl.
August 2000
Volunteer appreciation certificate ABATE of Montana, Scooterfest 2000
July, 2000
Employee of the Month, Stream Intl.
June 2000
Kudos letter, Stream Intl.
2000
Volunteered as State Newsletter Editor and publisher for ABATE of Montana
2000
Elected Local Chapter Coordinator, ABATE of Montana, Flathead
July 1996
Certificate, Certified Lumber Grader, allowing my employer to ship product without review by regional Lumber Grade Inspector
February, 1996
I was awarded a certificate for completing basic 1st aid and CPR course.
1997
Elected local chapter Coordinator for ABATE of Montana, Missoula
1991
Elected local chapter Coordinator for ABATE of Washington, Pierce County
1989
Volunteered for Security Chapter ABATE of Montana, further training in CPR/First aid, handling tense angry intoxicated individuals and groups at very large events.
1986
Volunteered to assist publishing of ABATE of Washington Newsletter, Local chapter
March 1984
I completed the building of my 1942 Harley Davidson Custom Motorcycle.
1982
Joined ABATE of Washington
October 1975
Honorable Discharge US Navy
1976
Volunteered for a position doing personal security, further training in bodyguard tactics and strategic movement of small groups in hostile environments.
January 1975
Naval “A” school completion Certificate, Electrician 3rd class
January 1975
Naval Certificate of Appointment, Electrician’s Mate 3rd Class
October 1974
Naval “Basic Electricity and Electronics ” school completion Certificate, Fireman
June 1974
Sumner High School Graduation Diploma
1970
Omak Jr. High, Letter Award Football